Managing Workplace Conflicts
Workplace conflicts are very common. But if ignored they could be a drawback for your business. Poor communications and improper actions are the root cause of most workplace conflicts. Your role as an entrepreneur managing the company is to act as a mediator and ensure that the issue is solved. Here is a list of tips on how to manage workplace conflicts. 1. Clear CommunicationsMost conflicts are the product of unclear communications, promoting an organizational culture where clear...
The definition, aims, and features of an ideal performance management system
Provided by Potential.com, Content Partner for SME Knowledge UAE A “performance management system” refers to the continuous process of observing, measuring, and developing performance in the organization by means of linking each employee’s performance and objectives to the organization’s overall mission and goals. But what are the purposes and characteristics of an ideal performance management system? A successful performance management system allows...
Overview of Learning and Development, Showcasing their Benefits
Provided by Potential.com, Content Partner for SME Knowledge UAE The term "Learning" indicates the process of transforming knowledge into skills applicable to the most appropriate tasks and practices of the institution; for performance purposes. The term "Development" indicates a range of ongoing and multi-faceted activities that aim to raise the efficiency and effectiveness level of performance, such as: mentoring, training across broad areas, field training (on-site training),...
Practical tips for attaining employee engagement and satisfaction
Provided by Potential.com, Content Partner for SME Knowledge UAE “Employee Engagement” measures employees’ emotional commitment reflected in the amount of discretionary effort they are willing to exert on behalf of the organization, while “Employee Satisfaction” measures employees’ contentment levels with their current jobs and conditions. So how can you achieve employee engagement and satisfaction, and embed sustainability into your business?...
Be democratic to keep it rolling!
Provided by Potential.com, Content Partner for SME Knowledge UAE The financial crunch has definitely exposed the leadership skills of many top-level managers. Some failed to survive in crisis situation whilst few surpassed the test with flying colors. Some of the victims of poor leadership and contingency planning are AIG, Level Brothers and Enron while those who managed to squeeze a reasonable profit in recession include Procter & Gamble, Unilever and Ford. How is a democratic...