Employee Management

Managing Workplace Conflicts

Workplace conflicts are very common. But if ignored they could be a drawback for your business. Poor communications and improper actions are the root cause of most workplace conflicts. Your role as an entrepreneur managing the company is to act as a mediator and ensure that the issue is solved. Here is a list of tips on how to manage workplace conflicts. 1. Clear CommunicationsMost conflicts are the product of unclear communications, promoting an organizational culture where clear...

The definition, aims, and features of an ideal performance management system

Provided by Potential.com, Content Partner for SME Knowledge UAE A “performance management system” refers to the continuous process of observing, measuring, and developing performance in the organization by means of linking each employee’s performance and objectives to the organization’s overall mission and goals. But what are the purposes and characteristics of an ideal performance management system?   A successful performance management system allows...

Overview of Learning and Development, Showcasing their Benefits

Provided by Potential.com, Content Partner for SME Knowledge UAE The term "Learning" indicates the process of transforming knowledge into skills applicable to the most appropriate tasks and practices of the institution; for performance purposes. The term "Development" indicates a range of ongoing and multi-faceted activities that aim to raise the efficiency and effectiveness level of performance, such as: mentoring, training across broad areas, field training (on-site training),...

Practical tips for attaining employee engagement and satisfaction

Provided by Potential.com, Content Partner for SME Knowledge UAE “Employee Engagement” measures employees’ emotional commitment reflected in the amount of discretionary effort they are willing to exert on behalf of the organization, while “Employee Satisfaction” measures employees’ contentment levels with their current jobs and conditions. So how can you achieve employee engagement and satisfaction, and embed sustainability into your business?...

Be democratic to keep it rolling!

Provided by Potential.com, Content Partner for SME Knowledge UAE The financial crunch has definitely exposed the leadership skills of many top-level managers. Some failed to survive in crisis situation whilst few surpassed the test with flying colors. Some of the victims of poor leadership and contingency planning are AIG, Level Brothers and Enron while those who managed to squeeze a reasonable profit in recession include Procter & Gamble, Unilever and Ford. How is a democratic...

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Managing Employees

OBJECTIVE: It is not possible to include all the complexities and legal rules pertaining to employees. MOBI does not give legal advice, but we recommend you maintain ongoing access to a labor lawyer. In this session, you will learn how to prepare for employees from job descriptions through legal considerations. Your success in finding, hiring, training and motivating good employees will play a key role in building a successful business. Step One: Before You Start Are you hiring an employee...

Give Constructive Feedback

Many business owners find it difficult to provide feedback to an employee who isn't performing quite as well as expected. It is frequently difficult to stay focused on providing constructive criticism that, hopefully, will lead the employee to improve. There might be a temptation to avoid putting yourself in a potentially confrontational situation. But face it, a poor employee isn't going to get better unless he or she is made aware that there is a need to improve. By concentrating on the...

Set Goals for Your Employees

Setting goals with your employees is an essential element of effective human resources management. There are a variety of reasons to set employee goals. Goals can: focus employees on the purpose of your business; enhance your chances of success by applying your employees efforts to your company's long-and short-term success; and motivate employees. Employee goal-setting is also an important part of an employee appraisal or bonus program because without goals, achievement is not easily measured...

Learning to Delegate

Some small business owners are proud of the fact that they do everything for their businesses themselves. But it doesn't always make business sense to be a one-person operation. In fact, you should delegate as much work as you possibly can if you want your business to thrive. If you don't, chances are you'll always be short on time, long on responsibilities, and standing still in business. There are three key reasons why small business people say they can't delegate. Some common excuses are...

How to Run a Formal Meeting

As your small business grows so will the size of your company meetings. Informal get-togethers can be effective, but when time is tight and projects are complex, more order is necessary. Working with corporate clients may also require you to lead a formal meeting. Step One: Set Objectives A clear objective will encourage people to attend the meeting because they will understand its intent. It also will set the foundation for a focused meeting. Meetings usually have one of two objectives - to...

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Projected Staff Scheduling

This tool helps you manage and plan your human resources. It will enable you to calculate the number of employees you will need over a certain period of time, or to start your new business. This is a simple tool to help you schedule your staff. You can customize the hours covered in each shift (morning, afternoon and evening) and use a color code or an X to mark which employee covers each shift. You can use it on a weekly base and/or have a monthly planning. File Description The file is a...

Sample Employee Leave & Time-Off Policy

In the absence of a personal time-off policy, when has an employee called in sick enough times to justify dismissal? How many days off are appropriate when a family member is sick or dies? Do you have any choice about paying an employee who is on a jury or spending two weeks at reserve training? While it is possible to deal with each situation as it arises, a consistent and clearly communicated policy can make your life a lot easier. Employees will know what to expect and you won't be faced...

Discipline Documentation Form

When you are required to take disciplinary action against an employee, it is essential to create and keep a good record of what steps have been taken. A good record will contain: details of the incident or conduct that led to the disciplinary action, the objective circumstances surrounding your meeting with the employee, and what you communicated regarding your expectations about the employee's future conduct. Such a record can serve many purposes. If you have a workforce where disciplinary...

Give Constructive Feedback

Many business owners find it difficult to provide feedback to an employee who isn't performing quite as well as expected. It is frequently difficult to stay focused on providing constructive criticism that, hopefully, will lead the employee to improve. There might be a temptation to avoid putting yourself in a potentially confrontational situation. But face it, a poor employee isn't going to get better unless he or she is made aware that there is a need to improve. By concentrating on the...

Succession Planning Template

Provided By Potential.com, Content Partner for SME Knowledge UAE   Benefits: The journal is a chronological (day-by-day) record of business transactions. At convenient intervals, the debit and credit amounts recorded in the journal are transferred (posted) to the accounts in the ledger.  The updated ledger accounts, in turn, serve as the basis for preparing the company’s financial statements. FILE Succession Planning is a strategic HR activity that occurs at the upper...

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Granting High Potential Employees

Provided by Potential.com, Content Partner for SME Knowledge UAE   Don't take high potential employees for granted. This video shows the way to improve high potential employees: Stimulate, Test, Manage, Challenge, Recognize, Engage.

Employees

Provided by Potential.com, Content Partner for SME Knowledge UAE   This video talks about people or employees , a key element of the marketing 7Ps. Employees are the company's number one ambassadors, being not motivated cannot sell or promote the company's products. For more videos , please visit our website http://www.potential.com  This video is part of the Khalifa Fund training Program, a free online training program that supports and supplies SMEs with free seminars,...

Be a successful leader in two steps

Provided by Potential.com, Content Partner for SME Knowledge UAE   How to be a successful leader? This video explains two ways for a successful leader.  Think Conceptually: Thinking of ideas that are hard to be noticed and having the ability to see years down the road.Think Strategically: Translating the ideas into a strategic plan that the organization can adopt and follow. 

What is innovation?

Provided by Potential.com, Content Partner for SME Knowledge UAE   What is Innovation? This video explains innovation is not an idea, not an invention.It signifies a substantial positive change compared to incremental changes.